Heysham Home Care | Dementia Support You Can Trust

When You've Been Caring for Years and You Can't Do It Alone Anymore

You've managed your husband's dementia for years. Alzheimer's and vascular. You've been his carer, his advocate, his everything. But now it's moved into the end stage. The caring requirements have increased. You're exhausted. You're worried. You hear horror stories about care companies. You don't know where to turn. That's where Anne and Bernard were. Heysham residents. Mixed dementia. End-of-life care. Apprehensive about letting anyone in. Then they contacted MoralCare.

What Happened When Anne and Bernard Got Help

"Moral Care are the perfect care company. My husband has mixed dementia (Alzheimer's and vascular). After managing this ourselves for years, we have moved into the end stage of dementia and needed a little extra help. I was worried as you hear so many horror stories and this together with the increase of caring requirements it was getting me down. I didn't know where to turn for help. My daughter contacted Moral Care through a recommendation but I was still apprehensive. From the first call Moral Care have been brilliant. They reassured us that we were now in safe hands. They contacted other support services including our doctors, fire brigade, Age UK etc. to enlist the support and assistance we needed. The Carers that have come have all been polite, friendly, and efficient. They bring with them calm, understanding and a relaxed atmosphere and have become part of the family. We look forward to their cheerful faces in the morning. As my husband's condition has moved into end of life care they have increased the support that we have needed. They are so understanding and empathetic to our needs. We are so grateful for them. So, if you need care or extra help, then please do not hesitate to contact them. We highly recommend them." - Anne, Bernard, and family, Heysham

That's what proper dementia and end-of-life care looks like. Not just tasks. Reassurance. Coordination. Calm. Understanding. Becoming part of the family.

Heysham is known for its barrows, the cliffs, the power station, and the Bay filming location. It's a coastal community with quiet strength. Families here have been caring for their loved ones for years. They're resilient. They're private. They don't ask for help easily. When they do, they need someone who understands what it means to let carers into your home after years of managing alone. Someone who brings calm, not chaos. Someone who becomes part of the family, not an intrusion.

Reassurance From the First Call

You're apprehensive. You've heard horror stories. You're worried about letting strangers into your home. We understand. From the first call, we reassure you. We listen. We explain how we work. We help you feel safe.

Coordination With Other Support Services

You need more than just carers. You need doctors, fire brigade, Age UK, and other support services coordinated. We do that. We contact them. We enlist the support you need. You're not managing it all alone anymore.

Carers Who Bring Calm

Dementia care requires a specific approach. Our carers bring calm, understanding, and a relaxed atmosphere. They don't rush. They don't create stress. They become part of the family. You look forward to seeing them.

Specialist Dementia Training

100% of our staff are trained in dementia care. We understand mixed dementia. We understand Alzheimer's and vascular dementia. We understand the end stage. We know how to support both the person with dementia and their family carer.

Increasing Support as Needs Change

End-of-life care doesn't follow a predictable path. Needs increase. Some days are harder than others. We don't stick to a rigid care plan. We increase support as you need it. We adapt immediately.

Empathy and Understanding

This is one of the hardest things a family goes through. Our carers are empathetic. They understand what you're experiencing. They support you emotionally as well as practically.

Becoming Part of the Family

Our carers don't feel like strangers. They become familiar. They become trusted. They become part of the family. That's what Anne and Bernard experienced. That's what Heysham families experience.

CQC Rated 'Good' Across All Domains

Independently assessed and rated Safe, Effective, Caring, Responsive, and Well-led. We've earned 100% 5-star reviews from families because we deliver genuine, compassionate care.

Award-Winning Team

Great British Care Award 2024. We invest in our staff because dementia and end-of-life care require the best carers. Our team stays with us, which means consistency for your family.

We support Heysham families with specialist care:

• Dementia and Alzheimer's specialist support (mixed dementia, vascular dementia, end-stage dementia)

• End-of-life and palliative care

• Respite care for family carers

• Personal care and assistance with daily living

• Medication management and administration

• Nutrition support and meal preparation

• Companionship and emotional support

• Coordination with doctors, fire brigade, Age UK, and other support services

• Hospital discharge reablement

• Specialist care (PEG tubes, catheters, Parkinson's support - 100% of staff trained)

We work with Royal Lancaster Infirmary, local GP practices, NHS Lancashire & South Cumbria ICB, and Lancashire County Council.

How We Support Heysham Families Through Dementia and End-of-Life Care

You Contact Us

Ring 01524 874110 or email [email protected]. From the first call, we reassure you. We listen to your concerns. We explain how we work. We help you feel safe.

We Visit and Assess

Our managing director visits your home. We understand your situation - the dementia diagnosis, how long you've been caring, what support you need now, what you're worried about.

We Coordinate Support Services

We contact your doctors, fire brigade, Age UK, and other services you need. We enlist the support and assistance required. You're not managing it all alone.

We Assign Your Care Team

3-4 regular carers who become familiar with your loved one. They learn routines, preferences, what brings calm. Consistency is critical in dementia care.

We Deliver Calm, Understanding Care

Carers visit at agreed times. They bring calm, not chaos. They understand dementia. They understand end-of-life care. They become part of the family.

We Increase Support as Needs Change

As your loved one's condition progresses, we increase support immediately. We don't wait. We adapt. We're there when you need us most.

We Support You Too

You've been caring for years. You're exhausted. Our carers support you emotionally as well as practically. You're not alone anymore.

Heysham is a coastal community where families have been caring for their loved ones for years. They're resilient. They're private. They don't ask for help easily. When they do, they need someone who understands what it means to let carers in after managing alone. That's what we deliver. Reassurance. Calm. Understanding. Carers who become part of the family. Support that increases as needs change.

Questions Families Ask:

I've been caring for my husband for years. How do I know you'll understand?

We understand. Many of our Heysham families have been caring alone for years before contacting us. We know how hard it is to let someone in. From the first call, we reassure you. We listen. We help you feel safe and not alone.

My husband has mixed dementia. Are your carers trained for that?

Yes. 100% of our staff are trained in dementia care, including Alzheimer's, vascular dementia, and mixed dementia. We understand the end stage. We know how to support both your husband and you.

Can you coordinate with other support services?

Yes. We contact your doctors, fire brigade, Age UK, and other services you need. We enlist the support and assistance required. You're not managing it all alone anymore.

What if his needs increase?

We increase support immediately. We don't wait for scheduled reviews. As his condition progresses, we adapt. We're there when you need us most.

Will we see the same carers?

Yes. You're assigned 3-4 regular carers who become familiar with your husband. They learn his routines, his preferences, what brings him calm. They become part of the family.

How do you support family carers?

We understand you've been caring for years. You're exhausted. Our carers support you emotionally as well as practically. We give you respite. We help you feel less alone.

Do you provide end-of-life care?

Yes. We provide end-of-life and palliative care. We understand this stage. We're empathetic, calm, and understanding. We support both your husband and your family through this difficult time.

Ready to Get the Support You Need?

You've been caring for years. You're exhausted. You're worried about letting anyone in. We understand. From the first call, we'll reassure you. We'll help you feel safe. We'll become part of the family.

• Call: 01524 874110

• Email: [email protected]

• Address: 300 Marine Road Central, Morecambe, LA4 5BY

We'll visit, listen to your concerns, and create a care plan that supports both your loved one and you. No pressure, no commitment - just honest, compassionate support from people who understand dementia and end-of-life care.