Payments & Funding

Can the council fund your care? 

You might be eligible for the local council to pay towards the cost of your social care if you have less than £23,250 in savings (called the upper capital limit, or UCL). From October 2025 this will rise to £100,000 in savings. Exactly how much your council will pay depends on what care you need and how much you can afford to pay. 

The council may try to suggest "framework" providers or direct you to a specific care provider. You are not forced to go with any company you do not want to. You are in charge of your own budget and you can choose the company yourself. We highly recommend that you instruct the council to load your budget to a direct payment card, this gives you the ultimate freedom to spend your funding on any provider you wish. It also prevents you from losing your slot within the company should you go to the hospital. (If the council sources your care for you, you will be forced to forfeit your place after a 3-day hospital stay.) 


Private Funding

If you are private funding and are not eligible for financial support, you can pay by either telephone, bank transfer, or reoccurring payment. A recurring payment is a payment plan we can set up on our end to deduct the amount of the invoice from your bank every 28 days. We can also save your card details on our secure encrypted system, to manually charge your card. This helps our service users with memory loss or limited vision. It is the safest method of payment to avoid any late payment fees. 

We use STRIPE as our payment merchant due to their certified PCI Service Provider Level 1 and the most stringent security tools. 


What other financial support is available?

  • Attendance allowance - £68.10-£101.75 per week if you need help (such as daily care)
  • Disability living allowance/ PIP - £26.90-£101.75 per week. You'll need to show that you meet the criteria for at least one of the two components – the ‘care component’ and the ‘mobility component’.
  • Winter fuel payment - If you were born on or before 25 September 1957, you could get up to £600 to help with your bills in winter this year. The exact amount depends on your age and whether other people in your household also qualify.
  • Free bus pass 
  • Free TV Licnese *conditions apply
  • Council Tax Support *conditions apply
  • Free NHS dental treatment 
  • NHS wigs or fabric supports 
  • Travel costs to receive NHS treatment 
  • The cost of glasses lenses. 


Financial benefits of homecare: 

  • Less expensive than a care home 
  • Get to keep your home.