Payments & Funding

Pricing is an important consideration, so I want to explain what we offer and why it's worth the investment. We're one of the highest-rated care providers in the area with a perfect CQC rating and exceptional reviews (making us the best value in the area!) As the saying goes, if you pay for peanuts, you get monkeys, but we've found a way to give you the best of both worlds, affordable care without compromising excellence. You simply cannot put a price on peace of mind. You can cancel anytime, giving 28 days' notice.

Proper, consistent home care prevents hospital admissions and avoidable care home placements. And here's the reality: moving into a care home often means selling up assets and losing independence, something most families desperately want to avoid. 

By investing in quality home care now, you're protecting your loved one's independence and keeping them in their own home where they're happiest. Your loved one receives one-to-one, undisturbed care with a dedicated care worker in their own familiar environment, without feeling rushed or like a room number in a care home. 

You'd be surprised at what we can do in the community, from full medication management, companionship, welfare checks, nutritional and hydration support, and personal care right through to end-of-life care at home. Compared to residential care, home care is significantly cheaper, and your loved one gets to stay surrounded by their own belongings and routines.  If you're aged 65 and above, Attendance Allowance could provide up to £441.60 per month to help with the cost of care. The bottom line is this: you're not just paying for care visits. You're investing in safety, peace of mind, independence, and the knowledge that your loved one is being looked after by people who genuinely care. No more carrying the weight of the world on your shoulders.

We're proud to be an award-winning service, we won the Great British North West Home-Care Award and maintain a CQC 'Good' rating across all five domains with a flawless inspection report. But beyond the accolades, what really sets us apart is our commitment to genuine care and complete transparency.

We believe in doing things differently. When we say a 20-minute visit, that's 20 minutes of actual care time, the travelling time is never included in your visit, unlike many other care companies. The same applies to our 50-minute visits. You get exactly what you pay for, with no hidden surprises, hiddden fees or time-padding. That's our promise to you.

Every member of our team is not only extensively trained,  but also extremely friendly, approachable and likeable. As a local, family-owned business, we genuinely understand what it means to do things right and understand what's important to people (its our namesake!).

We pride ourselves on continuity, so your loved one can build genuine trusting relationships with their allocated small care team. One thing we are most proud of? We have never missed a visit. We have specialised systems that make it impossible to miss a visit. If a carer doesn't clock in - all the alarm bells go off. If a medication isn't signed for? Our systems alarms go off. Our systems can even send you a rota each week of who to expect, and exactly when!  

Another thing that sets us apart is how we integrate seamlessly with the wider healthcare system. We work closely with district nurses, therapists, and other healthcare professionals.  If a GP referral is needed, we can make it directly! No more navigating confusing online systems, waiting on hold for hours, or worrying about whether the right person has been contacted. We've got it all covered. You can focus on what matters; we'll handle the coordination with your healthcare team. Our systems can even be synced with your GP records, so we can arrange reviews and referrals and view outcomes as needed! (Involvement in this is entirely your choice.) 

I also want to mention something important that many families don't realise until it's too late... the dangers of hiring private, unregulated carers. While it might seem like a cheaper option, using carers who aren't CQC regulated puts your loved one at serious risk. These individuals often have no correct training, no regulation, no management, no monitoring, no up to date DBS checks, inadequate insurance or insurance limitations (you wouldn't drive your car uninsured, so don't have an uninsured care provider who puts drugs in your loved ones body!). If something goes wrong, whether it's a medication error, a fall, or worse... you have no protection and no recourse. They're not monitored, they're not supervised, and they can disappear overnight or cancel when they need a holiday or become ill, leaving you in the lurch. We've seen families come to us after terrible experiences with unregulated carers, missed visits, poor care standards, even safeguarding concerns. With MoralCare, you get the peace of mind that comes with a fully regulated, CQC-rated service. Every member of our team is DBS checked, fully trained, insured, and accountable. We have robust policies, regular supervision, and a management team that's always available. You're not taking a gamble with your loved one's safety, you're choosing a trusted, professional service with a proven track record.

One of our most valued services is something truly unique, we can handle everything to do with medication. We order it, we deliver it, and we manage the complete administration process. This means no more worrying about running out of medication, no last-minute panic or rushing around, and absolutely no concern about accidental overdosing or underdosing. We take full responsibility for this critical aspect of care, giving you complete peace of mind. It's one less thing to worry about, and it's something many families tell us makes an enormous difference to their lives. Again, if you just want us to do a simple welfare check, or would like us to provide full health support and monitoring, the choice is yours, and the level of support you want or need is entirely up to you. 

What other financial support is available?

• Attendance allowance - https://www.gov.uk/attendance-allowance

• Disability living allowance/ PIP - https://www.gov.uk/dla-disability-living-allowance-benefit

• Pension credit - https://www.gov.uk/pension-credit

• Winter fuel payment - https://www.gov.uk/winter-fuel-payment/eligibility

• Free bus pass - https://www.gov.uk/apply-for-elderly-person-bus-pass

• Free TV License- https://www.gov.uk/free-discount-tv-licence

• Council Tax Support - https://www.gov.uk/apply-council-tax-reduction/lancaster

• Free NHS dental treatment & prescriptions: https://www.nhs.uk/nhs-services/prescriptions/check-if-you-can-get-free-prescriptions/

• Travel costs to receive NHS treatment - https://www.nhs.uk/nhs-services/help-with-health-costs/healthcare-travel-costs-scheme-htcs/

How is care paid?

• Direct debit mandate.