Statement of Good Practice

1.1 Statement of good practice

Home care services should reflect and promote values upon the individual service user as being the centre of care service planning and service delivery. To help achieve these, MoralCare has drawn upon the fundamental core values of care to develop service values. The service values are as follows: 

  • Independence of decision making
  • Choice of lifestyle and the best way to maintain independence 
  • Respect, dignity and individuality in society, and the development of plans, policies and decisions affecting the individuals life. 
  • Knowledge about conditions and prospects, options and opportunities, and ways of improving an individual's life. 
  • Fulfilment of personal aspirations and abilities in all aspects of daily life, including the chance to develop new skills and knowledge. 
  • Privacy from unnecessary intrusion, and the prevention and safeguarding of confidentiality. 
  • Equality of opportunity and access to services irrespective of age, race or ethnic origin, creed, colour, religion, political affiliation, disability or impairments, marital status, sexual gender or sexual orientation. 

The realisation of these values, together with the level of help and support required to achieve personal goals, will be a unique process for each person - every person as an individual. 

Philosophy of Care 

MoralCare aims to safeguard and promote the health, well - being and quality of life of vulnerable people living in their own homes. Our objective is to provide care services which: 

  • Are reliable, dependable and responsive
  • Are dignified and respectable 
  • Are consistent
  • Recognise individuality and diversity
  • Maximise independence 
  • Employ competent, well-trained and kind natured staff 
  • Have accurate and precise record-keeping and reporting procedure
  • Enable service users to make choices about how the care is to be provided. 

Moral Care values each individual and takes great lengths to ensure each service user receives quality care and each service user is happy with the service they receive.