Personal Care Services

Personal care is a regulated service, which means companies providing washing, bathing, dressing, or private hygiene support must be registered with the Care Quality Commission (CQC). As a CQC-registered provider maintaining 'Good' ratings across all domains, MoralCare ensures our personal care services exceed regulatory standards whilst delivering care with complete dignity and privacy.

⚠️ Important Safety Notice: Always exercise extreme caution when considering private carers, as they operate without CQC regulation, professional oversight, or mandatory safety standards that protect vulnerable individuals.

Our Comprehensive Personal Care Support

Bathing and Hygiene Services

• Professional bathing and showering assistance

• Gentle bed baths for mobility-limited individuals

• Hair washing and styling support

• Therapeutic foot soaking and care

• Oral hygiene assistance and dental care support

Personal Grooming and Appearance

• Respectful dressing and clothing assistance

• Professional makeup application

• Careful shaving and facial hair management

• Prescribed cream and lotion application

• Personal styling and appearance support

Specialised Personal Care

• Dignified continence care and support

• Professional catheter and stoma management

• Medical equipment assistance and monitoring

• Skin care and pressure relief support

• Mobility assistance during personal care

Our Person-Centred Approach

Dignity and Respect First

Personal care can feel daunting initially, which is why we prioritise building trust and comfort through:

• Consistent care team - 3-4 familiar carers assigned to each client

• Respectful preferences - Honouring requests for female-only or male carers

• Professional discretion - Our experienced team provides non-judgmental, sensitive care

• Privacy protection - Allowing personal space and adjustment time as needed

Individualised Care Planning

Every personal care plan is person-centred, developed following comprehensive assessment by our managing director:

• Personal preferences and comfort requirements

• Established routines that work for your lifestyle

• Cultural and religious considerations respected throughout

• Family involvement in care planning and preferences

• Regular reviews ensuring care remains appropriate and comfortable

Professional Standards and Training

• Level 2 Health & Social Care qualified minimum for all personal care staff

• Specialised training in dignity, privacy, and sensitive care delivery

• Infection control protocols ensuring hygiene and safety

• Continence care certification for professional, dignified support

• Regular competency assessments maintaining excellent care standards

Why Choose Regulated Personal Care

CQC Registration Benefits

✓ Professional oversight and regulatory compliance ✓ Mandatory background checks and enhanced DBS clearance ✓ Comprehensive insurance protecting clients and staff ✓ Quality monitoring through regular inspections and audits ✓ Safeguarding protocols ensuring vulnerable adult protection

Unregulated Private Carer Risks

• ❌ No professional oversight or quality assurance

• ❌ Limited background checking or safety protocols

• ❌ Inadequate insurance coverage for accidents or incidents

• ❌ No regulatory recourse for poor care or misconduct

• ❌ Potential exploitation without professional accountability

Building Comfort and Trust

Gradual Introduction Process

• Initial meeting with your consistent personal care team

• Gentle introduction to personal care routines and preferences

• Comfort building through familiar faces and consistent approaches

• Open communication about concerns, preferences, and adjustments

• Family involvement ensuring everyone feels comfortable and informed

Maintaining Independence

Our personal care approach focuses on:

• Encouraging self-care where possible and appropriate

• Supporting existing abilities whilst providing necessary assistance

• Promoting confidence through respectful, professional care

• Preserving dignity in all personal care interactions

• Enabling choice in care timing, methods, and preferences

Specialised Personal Care Expertise

Dementia-Friendly Personal Care

• Familiar routine establishment reducing anxiety and confusion

• Gentle, patient approaches respecting cognitive changes

• Safety-focused care preventing accidents during personal care

• Family communication about changing needs and care adjustments

Post-Hospital Discharge Personal Care

• Intensive support during recovery and rehabilitation periods

• Wound care coordination with district nurses and healthcare teams

• Medication management during personal care routines

• Gradual independence building as recovery progresses

Complex Health Condition Support

• Parkinson's disease - Understanding movement challenges and timing needs

• Catheter and stoma care - Professional management and monitoring

• Continence support - Dignified assistance with sensitivity and respect

• Mobility limitations - Adaptive techniques ensuring safety and comfort

Personal care should never compromise dignity or comfort. MoralCare's professional, regulated approach ensures you receive respectful, high-quality personal care that preserves your independence whilst providing the support you need in the comfort of your own home.

Contact us today for a personal care assessment: 01524 874110 or email [email protected]