Home Care in Overton | Farming Village Care That Feels Like Family
Home Care in Overton
Hospital discharge is terrifying. Your grandma's been in hospital. Now she's coming home. She's fragile. Her needs are fluctuating. You're worried. You're exhausted. You need someone who understands not just her medical needs, but your family's emotional needs too. That's what happened for one Overton family. And it changed everything.
A Farming Village That Knows How to Care
Overton is a farming and fishing village. Close knit. Everyone knows everyone. People here understand what it means to look after your own. To support neighbours. To be part of something bigger than yourself.
That's the ethos we bring to care. We're not a corporate service. We're part of the Overton community. We sponsor St Helen's Overton Primary School events and uniforms. We work in partnership with the school. Children create cards that we pass on to our service users. It's not marketing. It's genuine community connection. When your grandma comes home from hospital, she's not just getting carers. She's getting people who understand Overton. People who are invested in the community she's part of.
What One Overton Family Experienced
"We as a family, couldn't be more grateful to Rebecca, Alice and their team of wonderful carers. They went above and beyond to make our grandmas transition from hospital to home smooth, stress free and comfortable for her. Their attentive attitude towards both grandmas care and helping us cope with the changes is like a breath of fresh air after some quite different experiences! They all continue to go above and beyond, helping, caring and understanding grandmas fluctuating needs. Thank you so much - we don't know what we would do without you!" - Family, Overton
That's not just care. That's compassion. That's understanding that hospital discharge isn't just about medical needs. It's about family stress, emotional adjustment, and feeling supported through a difficult transition.
Hospital Discharge Specialists
We work directly with Royal Lancaster Infirmary and local discharge teams. We understand the transition from hospital to home. We know what to watch for. We know how to support families through the adjustment period.
Attentive to Both Patient and Family
Your grandma needs care. But you need support too. You're worried. You're adjusting. You're learning how to help. Our carers understand this. They're attentive to both your grandma's needs and your family's emotional wellbeing.
Understanding Fluctuating Needs
Health doesn't follow a straight line. Some days are better than others. Some days bring new challenges. We don't stick rigidly to a care plan. We adapt. We respond. We understand that fluctuation is normal after hospital discharge.
Going Above and Beyond
This isn't about meeting minimum standards. It's about genuine care. It's about doing what's needed, not just what's contracted. It's about being the kind of carers you'd want for your own family.
Community Connection
We're part of Overton. We sponsor the primary school. We work in partnership with St Helen's. Children create cards for our service users. Your grandma isn't just receiving care. She's staying connected to the community she's part of.
Consistent, Familiar Faces
3-4 regular carers who know your grandma. They know her preferences, her routines, what makes her comfortable. Consistency matters, especially after a hospital stay when everything feels uncertain.
CQC Rated 'Good' Across All Domains
Independently assessed and rated Safe, Effective, Caring, Responsive, and Well-led. But more importantly, Overton families have given us 100% 5-star reviews because we deliver genuine care, not just compliance.
Award-Winning Staff
North West Home-Care Employer Award 2024. We invest in our team because better carers deliver better care. Our staff stay with us, which means your grandma sees familiar faces, not rotating strangers.
What We Provide in Overton
We support Overton families with comprehensive home care:
Hospital discharge reablement and transition support
Personal care and assistance with daily living
Medication management and administration
Dementia and Alzheimer's specialist support
End-of-life and palliative care
Respite care for family carers
Nutrition support and meal preparation
Companionship and welfare checks
Specialist care (PEG tubes, catheters, Parkinson's support - 100% of staff trained)
Domestic support (cleaning, laundry, gardening, pet care)
We work with Royal Lancaster Infirmary, local GP practices, NHS Lancashire & South Cumbria ICB, and Lancashire County Council.
How We Support Overton Families
You Contact Us
Ring 01524 874110 or email [email protected]. You speak to someone who knows Overton and understands the local healthcare system.
We Understand Your Situation
Our managing director visits your home. We listen to what's happened - the hospital stay, the discharge, your concerns, your family's needs. We understand the full picture.
We Create a Transition Plan
Not just a care plan. A transition plan. We know what to watch for after discharge. We know how to support both your loved one and your family through the adjustment.
We Assign Your Care Team
3-4 regular carers who become familiar with your grandma. They learn her needs, her preferences, what makes her feel safe and comfortable.
We Deliver Attentive Care
Carers visit at agreed times. Everything is documented in our system. We're attentive to both your grandma's physical needs and her emotional wellbeing. We're attentive to your family's stress and concerns too.
We Adapt as Needs Fluctuate
Health changes. Some days are harder than others. We don't wait for scheduled reviews. We adapt immediately. We respond to fluctuation.
We Keep You Connected to Community
We're part of Overton. We work with St Helen's Primary School. We pass on cards from children. We help your grandma stay connected to the community she's part of.
Why Overton Families Choose Us
Overton is a farming and fishing village where people understand community. They understand looking after your own. They understand that care isn't just about tasks. It's about compassion. It's about being part of something bigger.
That's what we deliver. Not just care. Community care. Family care. The kind of care you'd want for your own grandma.
Questions Families Ask
My grandma's just been discharged from hospital. Can you help with the transition?
Yes. That's one of our specialities. We work directly with discharge teams. We understand the transition from hospital to home. We support both your grandma and your family through the adjustment period.
Her needs seem to change day to day. How do you handle that?
We adapt. We don't stick rigidly to a care plan. We review regularly and adjust immediately when needs change. Fluctuation is normal after hospital discharge - we understand that.
Will we see the same carers?
Yes. You're assigned 3-4 regular carers who become familiar with your grandma. Consistency is especially important after a hospital stay.
How do you support families, not just patients?
We understand that hospital discharge affects the whole family. We're attentive to your concerns, your stress, your adjustment. We communicate regularly and help you feel supported through the changes.
What if something changes overnight?
We're available 24/7 for urgent support. If something changes, you can reach us immediately.
Do you work with the NHS?
Yes. We work directly with Royal Lancaster Infirmary, local GP practices, NHS Lancashire & South Cumbria ICB, and Lancashire County Council. We're experienced in NHS discharge protocols.
Are you part of the Overton community?
Yes. We sponsor St Helen's Overton Primary School events and uniforms. We work in partnership with the school. Children create cards for our service users. We're genuinely part of the community.
Home Care doesn't have to be stressful. With the right care team, it can be smooth, supported, and compassionate.
Call: 01524 874110
Email: [email protected]
Address: 300 Marine Road Central, Morecambe, LA4 5BY
We'll visit, listen to your family's needs, and create a transition plan that works. No pressure, no commitment - just honest, compassionate support from people who are part of the Overton community.