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MoralCare

Medication Management

80% of our clients rely on us for their medication. We take that seriously.

Medication errors cause thousands of hospital admissions every year. Our six-step process, monthly audits and QR emergency codes are designed to make sure that never happens to our clients.

Our six-step medication process

Every client. Every visit. No exceptions.

1

Assessment

Before care begins, we review all current medications, dosages, timing and any known interactions. We liaise with the GP and pharmacy to ensure we have an accurate and up-to-date medication list.

2

MAR chart set up

We create a Medication Administration Record (MAR chart) for every client. Every dose given or missed is recorded in real time on our Nourish care management system, with time-stamped notes.

3

Safe administration

Carers administer medication at the correct time, in the correct dose, using the correct method. We support tablets, liquids, patches, inhalers, eye drops and more. Controlled drugs are handled under strict protocols.

4

Monthly audit

Every month, our management team carries out a medication audit for every client. Stock levels are checked, MAR charts are reviewed, and any discrepancies are investigated and resolved immediately.

5

Prescription renewal

We monitor when prescriptions are due for renewal and liaise directly with GPs and pharmacies to ensure there are no gaps in supply. We collect prescriptions and coordinate delivery where needed.

6

QR emergency code

Every home we support has a QR code displayed prominently. If a paramedic attends, they can scan it to instantly access the care plan, current medications, allergies, GP details and DNAR status.

QR emergency codes - a feature unique to MoralCare

Every home we support has a QR code displayed prominently near the front door. If a paramedic or emergency responder attends, they can scan it instantly to access the client's full care plan, current medication list, allergies, GP contact details and DNAR status. No searching through paperwork. No delays. No errors.