Christmas & New Year Plans
Over the Christmas and New Year period, we know many families have different plans and may want to cancel or reduce some care visits.
We are also usually a bit thin on the ground for staffing over the festive period. So if you are able to safely manage without certain visits (for example, because family are around), we would be really grateful if you could let us know and we can cancel those calls for you.
That said, if you still need your visits as normal, please don't worry - we will of course continue to provide your care as planned.
Full cost payers - please note
Any care provided on the bank holidays listed in this form will be charged at double rate. Any visits you choose to cancel on these dates will be cancelled free of charge.
How to fill this in
For each day, choose one of three options: Cancel visit(s) (then tell us which ones), Keep all visits (no changes), or Not applicable (if you don't have visits on that day). If you only have certain visits on certain days, just write which ones you want cancelled in the text box.