Specialist Dementia Care
Familiar faces.
Consistent routines.
Genuine calm.
For someone living with dementia, consistency is not a nice-to-have. It is clinical. Our entire approach is built around it.
100%
of our team hold dementia certifications
3-4
core carers per client - familiar faces at every visit
0
missed visits - ever
NHS
approved for complex dementia packages
Our approach to dementia care
Person-centred, evidence-based, and built around what actually works.
We start with the person, not the diagnosis
Dementia affects everyone differently. Before care begins, our management team carries out a comprehensive assessment - covering the person's history, preferences, daily routines, communication style and what brings them comfort. The care plan is built around who they are, not just what condition they have.
Routine is medicine
We visit at consistent times, follow the same sequence of tasks and use the same language and prompts. For someone with dementia, predictability reduces anxiety and supports cognitive function. We never change routines without careful planning and family consultation.
We communicate everything
Every visit is logged in real time on our Nourish care management system. Notes include food and drink intake, emotional state, any concerns and what was discussed. We keep families informed of any changes or concerns promptly.
We work as part of a wider team
We liaise directly with GPs, district nurses, memory clinics, occupational therapists and the NHS Lancashire and South Cumbria ICB. When needs change, we respond quickly - adjusting care plans, escalating concerns and coordinating with other professionals.
Questions families ask us
How do consistent carers help someone with dementia?
Unfamiliar faces cause significant distress for people living with dementia. Having a core team of 3-4 carers who visit regularly means your loved one begins to recognise them - even if they cannot always remember their names. That familiarity reduces anxiety, makes personal care easier, and builds genuine trust over time. During holidays, sickness or absences, other equally trained and friendly carers step in - all with full access to care plans.
What types of dementia does your team have training in?
All of our carers hold specialist dementia certifications covering Alzheimer's disease, vascular dementia, Lewy body dementia and frontotemporal dementia. We also have carers with additional training in Parkinson's-related dementia and mixed dementia presentations.
Can you support someone with advanced dementia?
Yes. We are registered with the NHS Lancashire and South Cumbria Integrated Care Board for complex care packages, including those involving advanced dementia. We work alongside district nurses, memory clinics and GPs to ensure care plans reflect the individual's changing needs.
How do you handle difficult or distressed behaviour?
Our carers are trained in de-escalation and person-centred approaches to behaviour that challenges. We work to understand the triggers and unmet needs behind distressed behaviour, and we document everything so patterns can be identified and care plans adjusted accordingly.
Do you involve family members in care planning?
Always. 100% of our care plans involve designated family members. We keep families informed, we listen to their knowledge of the person, and we communicate any changes or concerns promptly. You are partners in the care, not bystanders.
Related services for dementia clients
Personal Care
Dignified bathing, dressing and grooming support.
Learn more →Medication Management
Safe prompting and administration with monthly audits.
Learn more →Respite Care
Planned breaks for family caregivers, with full continuity.
Learn more →